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This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information. 1 YEAR LIMITED WARRANTY Here at PartsPros.com, we proudly offer the highest quality aftermarket parts available. Because of this, we are able to stand behind the products we sell. All of our products are covered under a One Year Limited Warranty. Keep your receipt! To protect out customer's personal information such as credit card information, address, phone number, and email address, we do not keep your personal information in our database. For this reason, you must keep your receipt as proof of purchase. You can print the invoice from our web site on the final page of the order. We are not able to provide replacement invoices should yours become lost. All returns must include a copy of the invoice. We cannot warranty any item if you do not have your original invoice. WARRANTY RETURNS In the rare case that an item should fail, contact our customer service at 866-744-9272 and have your original invoice ready. We will then provide a return authorization number and prepaid return shipping label. All returns must include a return authorization number. Returns that do not include a return authorization will not be accepted. Upon return of a defective item, a replacement will be shipped at no charge. A defective item can only be exchanged for the same item. No refunds will be given on a defective return. INCORRECT SHIPMENTS If you should receive an item that you did not order, please contact our customer service at 866-744-9272. We will provide a prepaid return shipping label for the incorrect item and ship the correct item at no charge. SHIPPING DAMAGES Please inspect all items upon receipt. If you find an item arrived damaged, please keep the boxes and all packing materials and call our customer service at 866-744-9272 within 5 business days of receipt. Please DO NOT file a shipping carrier claim yourself, as this will delay the claim process up to six weeks. We will file all shipping claims for our customers and send replacement parts out within 5 business days. BUYER REMORSE If you should decide that you do not want an item and it is still in brand new condition, you may return it to us within 30 days of the original purchase date. Please call us first for a return authorization number. Upon receipt we will refund the purchase price minus a 20% re-stocking fee. The item must be returned in unused condition and include the undamaged original item box inside the original shipping box. Used or installed items can only be exchanged for the same part. Shipping fees are not refundable. Return shipping is the responsibility of the customer. Special order items and custom made items such as carpet sets can not be returned. LEGAL DISCLAIMER All products purchased through or from PartsPros.com are covered with a one year limited liability warranty. This warranty covers the product up to the purchase price only. By purchasing an item from PartsPros.com the customer acknowledges and accepts that PartsPros.com can not and will not be held liable for labor charges and/or any other expenses incurred from the use of, installation of, and/or failure of any part, and that the liability of PartsPros.com shall not exceed the original purchase price of the item(s). This warranty is good for the original purchaser only and will not transfer when ownership of the vehicle changes. This warranty will cover the replacement of the item only. Refunds will not be issued on defective items. We reserve the right to limit a customer to one warranty replacement if neglect, abuse, or improper installation is suspected to have caused the failure. This 1-year warranty is good on item purchased on or through PartsPros.com only. PartsPros.com does offer promotional items, overstocked items, and sale items on eBay, but items sold on eBay will have a 90-day warranty. All other terms as stated above will apply to eBay purchases from PartsPros.com. Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here. | ||||||||||||||||||||||||||||||||
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